Contact Us



Need help placing an order?

If you have issues with an order or need assistance placing an order, please contact Kivuto.

How to Get in Touch with Kivuto

There are several ways to get in touch with us, choose the option that works best for you.

  • Check the FAQs

Click the HELP link at the top of the page to find answers to the most frequently asked questions. Topic areas include:

  • Registration and accounts.
  • Shipping and ordering
  • Downloading
  • Software installation and more.
  • Submit an online help request

If you did not find a solution to your question using the methods above, fill out the Customer Support form. 

  • Call us

Live customer support agents are available to assist you Monday to Friday between 6am and 6pm EST.; call waiting time varies by time of day. 

Toll Free: 866-435-4722

 

Need help deciding on software or need support for a Microsoft Imagine product?

If you have questions about what software is available at no cost or need help deciding software to buy, please contact the UIS Help Desk for assistance.

UIS Help Desk
202.687.4949
help@georgetown.edu